PRIVACY POLICY

Calilandstar LLC

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Calilandstar LLC ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. INTRODUCTION

This Privacy Policy describes how and why Calilandstar LLC may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website

Contact us via phone, SMS, or email

Engage with us regarding asset recovery or related services

Participate in marketing, sales, or other interactions

If you do not agree with this policy, please do not use our Services.

For questions, contact us at:
📧 [email protected]
📞 +1 (323) 997-2762

2. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us.

Personal Information May Include:

Full name

Email address

Phone number

Mailing address

Payment information (if applicable)

Opt-in records and timestamps (SMS/email consent)

Non-Personal Information:

IP address

Browser type

Device information

Website usage data

Cookies and tracking technologies

Communication Records:

Inquiry history

Appointment details

Service history

SMS consent and opt-out logs

3. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and manage our services

Respond to inquiries

Process transactions

Send service-related communications

Maintain consent records

Improve our website functionality

Prevent fraud and ensure security

Comply with applicable laws

We process your information only when we have a valid legal basis to do so.

4. SMS MESSAGING & TCPA COMPLIANCE

Text Message Terms & Conditions

By opting into our SMS services, you agree to receive text messages related to:

Appointment reminders

Service updates

Customer support

Account notifications

Opt-In Consent

Messages are sent only after explicit consent

We maintain timestamped opt-in records

We comply with the Telephone Consumer Protection Act (TCPA)

Opt-Out Instructions

You may opt out at any time by replying:

STOP

You will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

All opt-out requests are processed within 24 hours.

Message Frequency

Message frequency varies based on your interaction with us.

Help

Reply HELP for assistance or contact:
📧 [email protected]
📞 +1 (323) 997-2762

Carrier Disclaimer

Message & data rates may apply.
Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors for support services (such as customer service platforms) is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information.

We may disclose information only:

To comply with legal obligations

In response to lawful court orders

To prevent fraud or protect rights

During a merger or business transfer (with notice)

6. COOKIES & TRACKING

We may use cookies and similar technologies to improve user experience and analyze website traffic.

You may disable cookies in your browser settings.

7. DATA RETENTION

We retain personal information only as long as necessary to:

Provide services

Maintain legal compliance

Preserve consent records

Resolve disputes

Once no longer required, data is securely deleted or anonymized.

8. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your data.

However, no system is 100% secure, and we cannot guarantee absolute security.

9. YOUR PRIVACY RIGHTS (U.S.)

Depending on your state of residence (including California, Colorado, Connecticut, or Virginia), you may have rights to:

Access your data

Correct inaccurate data

Request deletion

Opt out of targeted advertising

Request information about data sharing

To exercise your rights, contact:
📧 [email protected]

We respond within legally required timeframes.

10. WITHDRAWING CONSENT

You may withdraw consent at any time by contacting us.

For marketing messages:

Click “unsubscribe” in emails

Reply STOP to SMS

11. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or your personal information, contact:

Calilandstar LLC
📞 +1 (323) 997-2762
📧 [email protected]

12. POLICY UPDATES

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.